The John Howard Association answers emails and calls from individuals concerned with and/or affected by criminal justice policy and practices.

The primary two reasons to contact JHA are:
    1. To report an issue
    2. to request information

Any one may contact JHA by telephone (312) 291-9183 between 10:00am and 4:00pm, Monday through Friday, or by using the JHA online contact form at any time. 

In most cases, an individual in custody should attempt to resolve issues within the Juvenile Detention Center by following the procedure outlined in the orientation manual they received upon intake. Residents may contact JHA by telephone or by U.S. Mail at:

John Howard Association
P.O. Box 10042
Chicago, IL 60610-0042